Baxi Platinum Repair London — 24, 28, 33, 40kW Combi Specialist

Baxi Platinum — London Repair Specialist

The Baxi Platinum was the mid to premium range Baxi combi boiler from approximately 2008 to 2018 and was installed in large numbers across London during that period. The Platinum 24, 28, 33 and 40 are now between six and sixteen years old and are entering the age range where diverter valve wear, fan faults and PCB issues become more common. Your local Baxi specialist at 247 Plumber London attends Baxi Platinum breakdowns across London every day.

Platinum Models

Model	Output	Best For
Platinum Combi 24	24 kW	Flat or 1 to 2 bed house, 1 bathroom
Platinum Combi 28	28 kW	2 bed house, 1 to 2 bathrooms
Platinum Combi 33	33 kW	3 bed house, 2 bathrooms
Platinum Combi 40	40 kW	Larger house, multiple bathrooms

Common Baxi Platinum Faults

Diverter Valve Failure

The most common repair on Baxi Platinum boilers of eight or more years. The diverter valve seals degrade and the valve loses the ability to fully direct flow between the heating and hot water circuits. You get heating when only hot water is called for, or poor hot water delivery when the heating is running. We carry diverter valve assemblies for all Platinum outputs and replace them on the first visit in the large majority of cases.

E131 — Fan Fault

Fan faults on the Baxi Platinum become more common from around ten years. The fan runs before ignition to pre-purge the heat exchanger. If it does not reach the correct speed, the boiler will not attempt to light. We carry fans for the main Platinum outputs and replace them on the first visit.

E01 — Ignition Lockout

Ignition faults on Platinum boilers not serviced regularly. Electrode replacement resolves the large majority of E01 faults on the Platinum range. We carry the correct electrode for all Platinum outputs.